You need to contact your network administrator in order to add a record in your DNS in TXT format: “v=spf1 include:spf.mailpro.com?all”. Don’t...
Read moreYes, we recommend you to use Mozilla Firefox because it is optimized for the web applications, more stable, faster and...
Read moreWe invite you to initially clear the cache of your browser and try again. You can read about how to...
Read moreThe management and the cleaning of the bounced addresses are very important for professional emailing. It has several beneficial effects...
Read moreThe Email Bounces The bounces (inexistent addresses) are, in general, the addresses or domains that do not exist anymore. Just like...
Read moreBlacklisting means that a domain name (@mydomain.com) or an IP address is mentioned on a “black list” because of mass...
Read moreYour message cannot be saved: Javascript or iframe detected Since version 8, Mailpro detects the presence of javascripts or iframes in...
Read moreMailpro automatically creates a message "plain text" based on your HTML message. The message "plain text" is sent with the HTML...
Read moreLearning about DMARC DMARC aims to teach the receiving server the policy to adopt upon receipt of a message from a...
Read moreReasons why you might have redirections problems with your newsletter campaign When you send messages with Mailpro credits, we replace your...
Read moreReasons why you might have special characters in your message There are several reasons which can cause this problem. 1st possibility : If...
Read moreAn SPF (Sender Policy Framework) record is like a virtual ID card for your email server that helps prevent email...
Read moreWhats an SPF? An SPF (Sender Policy Framework) record is a type of DNS (Domain Name System) record used to authenticate...
Read moreInternet providers will sometimes verify that a specific message comes from an authorized domain, and DKIM record is another method...
Read moreA DKIM (DomainKeys Identified Mail) record is a type of DNS (Domain Name System) record used to enhance email security...
Read moreDMARC aims to teach the receiving server the policy to adopt upon receipt of a message from a domain on...
Read moreAlso in our FAQ section: What is DMARC? 1. Connect to your Mailpro Account. 2. Go to Webmaster’s zone and click on DMARC. 3....
Read moreFor security reasons, there are some restrictions of sizes and extensions when uploading a file into the Mailpro Builder. Please...
Read moreThe IP reputation refers to the reputation of the email address, it is an element that the email providers take into account...
Read moreWhat is a Dedicated IP Address in Email Marketing? In email marketing, a dedicated IP is a unique Internet Protocol (IP)...
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