FAQ organized by category

General questions

Can I access my account with my mobile phone?

Connect to your Mailpro Account from your Phone Yes, you can connect to...

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How are the email bounces defined?

Learn about Bounced Emails The “bounces” are the error notifications returned from inexistent...

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How to install Mailpro™?

No Installation Required to use Mailpro, Email Marketing Software Mailpro™ is an online...

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What are the requirements for using Mailpro™?

Learn about what you need to be able to use Mailpro None, apart...

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Is it possible to test Mailpro™ for free?

Try Mailpro, Email Marketing Solution for Free! Yes, you can test Mailpro™ for...

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Where can I find some general information about emailing marketing?

Email Marketing Blog for Information and Tips  We maintain a blog dedicated to...

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Is Mailpro compatible with all browsers?

Is Mailpro compatible with all browsers? Yes, Mailpro™ is compatible with the latest...

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Where can I find the badmail/bounces folder?

Learn where you can find your Badmails inside Mailpro You can find the...

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How is my Mailpro Subscription Renewed?

Mailpro Subscriptions All subscriptions will be renewed automatically according to the chosen cycle...

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What is a Double opt-in Subscription?

Learn about Double Opt-in Subscriptions Double opt-in is an email subscription in which...

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How to Use Mailpro’s Double Opt-In functionality?

How to Use the Double opt-in supscription? Also from our FAQ section: What...

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Why does my Email Campaign Looks Strange on Outlook?

Outlook problems on your email campaign Microsoft Outlook’s 2007, 2010, and 2013 versions...

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How to change the default language of an automatic link?

Change the default language of an automatic link All the automatic links (Unsubscribe...

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What is the difference between single Opt-in and Double Opt-in subscription?

Learn the difference between single opt-in and double opt-in with Mailpro ...

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Can I store confidential information on the image/document space?

Your Mailpro Space The image/document space of your Mailpro account is a public...

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Is there a blog for Email Marketing?

Email Marketing Blog Yes, we have a blog dedicated to Email Marketing, where...

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Mailpro Configuration Limitation

Mailpro Default Limitation   If you work with Contacts...

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How can I grow my Email List Naturally?

How can I grow my Email List Naturally? Tempted to buy an Email...

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Should I buy an Email List?

No.  Buying an email list is not only a bad idea, but its also a huge waste...

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What are Mailpro´s Automation Limits for Flows and Events?

Limits for Flows and Events on your Mailpro Account As for offering the...

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