Deliveries management

FAQ organized by category

Deliveries management

How to avoid falling the SPAM folder?

Avoiding Spam Filters First of all, the management of spam mail isn't an...

Why there is no newsletter sent to my mailbox when I send a “test” campaign?

The problem comes for sure from the fact that you send the message to yourself (on the...

Is it normal to receive delivery status notifications?

Yes, this is normal. However, these notifications do not mean that the newsletter was not sent. Multiple...

Can I schedule my Email Campaign?

Yes, you can schedule your email campaigns thanks to the “Sending date” option in the “Sending’s” tab....

No Daily Sending Limit

No, the quantity of deliveries is not limited. The only limitation is set by the number of available credits.

Is it possible to add an additional sender email addresses?

To add a sender email address Yes, you can add more addresses that...

Some messages sent on your own domain name are not received.

Not receiving some of the messages sent from your own domain name The...

How can I cancel a scheduled sending ?

How to cancel a scheduled campaign To cancel a scheduled sending, go into...

How to Avoid Anti-Spam Filters?

Learn how to avoid anti-spam filters There can...

Is there a way to test my SPAM level?

Check your Spam Level Mailpro provides you with a handy little utility: spam...

How to Reduce Your Score with SpamAssassin?

How to Reduce Your Score with SpamAssassin? In...

How can I verify if my email address is blacklisted?

You can check if your email address is blacklisted using online tools like MXToolBox or BlacklistCheck. These...

How long does it take to be removed from a blacklist?

The timeframe for removal can vary based on the blacklist operator and the severity of the blacklisting....

What are the consequences of being blacklisted?

Being blacklisted can have several significant consequences for email senders, including: Reduced Email Deliverability: One of the most immediate consequences of...

How often should I check my email metrics for blacklisting signs?

The frequency of monitoring your email deliverability metrics for signs of blacklisting depends on various factors, including the volume of...

Is there a difference between a spam blacklist and a DNS-based blacklist?

Yes, there is a difference between being on a spam blacklist and a DNS-based blacklist, although the terms are sometimes...

How can I help you?

FAQ organized by category